Description
This program is designed for managers, as it helps them handle disagreements confidently, maintain a positive team culture, and prevent issues from escalating.With strong communication skills, participants are expected to reduce tension, enhance collaboration, strengthen trust, and foster a respectful and inclusive work environment. Effective conflict management also helps maintain productivity and ensures the team stays focused and aligned.
Objective
- Understand the nature and types of workplace conflict.
- Identify personal conflict response styles and their impact.
- Apply conflict management communication techniques.
- Foster a collaborative environment.
- Handle emotional situations with professionalism and empathy
Learning Online
- Conflict styles and self-awareness.
- The role of emotional intelligence in conflict situations.
- Strategies for managing conflict through constructive dialogue.
- Implementation of a conflict resolution framework.
- Workplace conflict mitigation strategies.
- Common mistakes in handling workplace conflict.
Learning Method
- Methods: Presentation, discussion, interactive activity
- Duration: 2 day
- Level: Manager - Sr. Manager
- Total batch: 3 batch
Training Registration
To confirm your participation in the Conflict Resolution: Strategies for Constructive Dialogue, please complete the confirmation form via this link.
MK Academy Address
PT Multi Kompetensi Solusi Bisnis (MK Academy)
Graha Pool Building, Jl. Merdeka No. 110, Bogor City. WhatsApp/Mobile: 0813-1517-8523 | Phone: 0251 8570150. Email: info@mktraining.co.id | info@mkacademy.id
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